changing from registrar's nameservers

[no1v2]

I recently switched a domain from using my registrar's name servers to my own. You'd think that would be a pretty painless process, but apparently not. As soon as I submitted the form their DNS servers stopped serving my records and didn't start serving NS records pointing to the new nameservers, leaving it completely unreachable until the change propagated. Am I the only one who thinks keeping that from happening should be common sense? The registrar is NameCheap, who is an Enom reseller. I don't know which one of them is at fault. Other than that they've been great, but something that leaves the domain unusable is a pretty big "other..."

[net-trend]

That's weird. I use namecheap as well and have done what you did in the past and that has not happened to me.

[nameslave]

Although I don't have any good words for NameCheap, it probably was not their fault. Once you submitted your DNS modification, their servers stopped serving your domain RIGHT AWAY (a clever automated process that helps save some bandwidth at their end); but since it could take a while for OTHER nameservers across the Internet (including your ISP's) to update their records, your domain would still be mapped to NameCheap which resulted in some kind of "no record found" situation. It's totally different from changing servers between hosting companies where you usually wait till the transition is okay before deleting the old account.

[markblair]

Oddly enough, I just had to change the IP Addresses for my two nameservers which are registered to one of the domains I run. I made the change on Wednesday and even though it can take 24-72 hours to complete, things have been happening real weird. At one point, e-mail was placed on the old server and then new messages show up on the new server. All day yesterday it bounced back and forth and I ended up with some e-mail on one server and other messages on the new machine.

And today I am now trying to access some sites and they won't go through whereas they worked perfectly fine from home. The registrar where I made my change is Dotster. I also use Namecheap but I haven't had the need to switch nameservers with them since when creating domains, I automatically set them up with the custom nameservers.

[Chicken]

This does seem a bit odd, a bit tooo automated in some ways, eh? Maybe an email to Enom explaining the problem would bring about a change, if there is a problem, and if it was Enom of course. A week buffer would be nice.