eNom reseller program

[alpha]

ok - I never fully understood how the whole old eNom reseller program worked. I realize tha they have scraped the whole program and will not allow a reseller to have an account less then $8.95 (or whatever the price) now...

but those who created $6.99 accounts etc can sell these accounts correct?

Now here are some questions that I did not understand about the old accounts:

1) eNom required a $100 minimum deposit to use for domain registrations? so this required fee is like a bank and whenever you register a domain, it takes money from this balance? do you have any other options?

2) so if you use their registryrocket service, they take transaction fees since they will be processing the credit card payments etc?

3) so lets say I got a $7 reseller account through someone who had this account before eNom put in the new policies - if I wanted to get a domain for myself, I can log into the reseller panel and register the domain and it would just cost $7 ?

thanks guys - just something I was interested in but never had the time to ask around about til now :P

[Chicken]

Well, they haven't scrapped the whole program, just that accounts under you can't be created for less than $8.95 now. That's the only change. If you want an account for less, then you have to pay them to fund the account (a somewhat beefy amount) or buy a "used" (pre-change) reseller account.

People aren't exactly selling "used" $6.99 accounts, they are really just selling access to a past reseller ID that they created. I should have created a thousand of these (had I known) :( Rich I tell you! Rich I'd be...

1) The $100 amount is for funding your account with a credit card. If you fund your account via check, then there is no minimum amount. You could send them a check for $10 if you wanted to (and funding via check doesn't hit you with the 3% fee they charge for credit card funding).

As far as why do I have to fund the account at all? You don't. If you sign up to process domains through enom (they process your customers' cards), and use either Registry Rocket links (free, easy to create, though a bit ugly looking IMHO) or their PDQ service ($99/yr.), then when your customers purchase a domain, you get the difference of the price you charged minus your cost (be it $6.95 or $8.95, etc. plus transaction fees).

The only reaon you really need to fund the account is if you process the domains via another processor or you want to register domains yourself (through your reseller account cp).

2) Correct.

3) Correct, and this is wher you'd need to fund the account (either by credit card, check, or wire transfer -but I can't recall off the top of my head what, if any, fees are involved in wiretransfer -I don't think any).

[alpha]

yea thanks for the response to my inquiries :D

[mattt]

Quick question ... say you're a reseller and you've "sold" a domain via their Registry Rocket, how do they get that difference to you? Do they send you a cheque? Do they add it to your credit card? Any idea?

Originally posted by Chicken
As far as why do I have to fund the account at all? You don't. If you sign up to process domains through enom (they process your customers' cards), and use either Registry Rocket links (free, easy to create, though a bit ugly looking IMHO) or their PDQ service ($99/yr.), then when your customers purchase a domain, you get the difference of the price you charged minus your cost (be it $6.95 or $8.95, etc. plus transaction fees).


Thanks!

[mattt]

By the way, I've just bought a "used" $6.95 account for $100. It seems a bit steep, but I'm hoping it'll pay off in the long run. Actually, I hope I haven't done anything stupid. :)

[ffeingol]

mattt,

If you are using Registry Rocket (or PDQ) then you're using eNom's credit card processing. If you look @ transactions under your account (log in at www.enom.com) you'll see the sales and then another transaction for the cc fees.

eNom holds on to your money for 90 days, and then you can request a check.

The biggest thing (to me) in getting an eNom account is the person that you are getting it from. ETP's (eNom Technology Partners) are the "direct" resellers of eNom. As far as eNom support goes, they are usually the only ones that eNom will respond to. You'll need to get support from the person that you got the account from (or forums like this).

Frank

[Chicken]

Originally posted by ffeingol
eNom holds on to your money for 90 days, and then you can request a check.
Pity: I actually had a few bucks in the account from sales, however a charge-back spree reduced that down to an unhealthy level. :cry:

[ffeingol]

Yea, I'm a tad unhappy with the 90 day hold also. Domain business has been good and eNom get's a double cut on the profit. First they get the margin on my sales, then they get the interest etc. on my sale for another 90 days.

It's a great business model from their point of view :banana:

Sorry, I just had to use the banana guy.

Frank

[Chicken]

Originally posted by ffeingol
Sorry, I just had to use the banana guy.

Frank
It's OK, we actually require you to use the banana guy at least once (it's in the guidelines).

As for the 90 days... I don't thik I've ever actually gotten a check from them yet (forgot that I'd have to request it), however I think my balance was negative after all the chargebacks, so selling domains is costing me money :cry:

[mattt]

Why so many charge backs??

[ffeingol]

Originally posted by Chicken
I don't thik I've ever actually gotten a check from them yet (forgot that I'd have to request it)[/B]

I've gotten 2 check so far. Two things amaze me with their checks:

- The have to hand write the company name on the envelope because the check layout does not match the windows.

- The checks are hand signed

I really wonder how many employees there are at eNom. They can't even seem to automate the check processing.

Frank

[Chicken]

I imagine there aren't many, though not many seem to be needed for the registrar end of things. I can't see 200 employees working there, but who knows.
Originally posted by mattt
Why so many charge backs??
All seem to have been registered by the same person, using different names and addresses (and cards), all of which passed Enom's fraud checking. So I'm stuck with a slew of domains, most registered for more than one year each (up to 5 years) that I don't want and most likely, can't sell. Names like...

dw2online.org
padme.info
padmenaberrie.com

-etc. I don't even know what padmenaberrie means. :confused:

[ffeingol]

I've actually gotten in the habbit of calling people after they register. Gives them a "warm fuzzy" and helps me cut down on fraud.

If you catch it quickly, eNom can reverse the whole thing with no charges.

Frank

[Chicken]

Yes, another reason not to sell toooooo cheap. Surely don't want that call to eat up that minuscule profit margin! I will be calling future ones for sure.

:uzi: scammers!

[ffeingol]

nation-wide cell phone with extra minutes.

Frank

[VoxKeysGtr]

Originally posted by Chicken
I imagine there aren't many, though not many seem to be needed for the registrar end of things. I can't see 200 employees working there, but who knows.

All seem to have been registered by the same person, using different names and addresses (and cards), all of which passed Enom's fraud checking. So I'm stuck with a slew of domains, most registered for more than one year each (up to 5 years) that I don't want and most likely, can't sell. Names like...

dw2online.org
padme.info
padmenaberrie.com

-etc. I don't even know what padmenaberrie means. :confused:

Does enom hit you back with additional charges to your account because they were charged back on purchases from your reseller site or account?

Also, Padme and Padme Naberrie are Queen Amidala's secret identity names so that the bad guys don't kill her or something like that...anyway, it's the same character in Star Wars. :banana:


The banana ROX! :banana: :banana: :banana:

[ffeingol]

No "additional charge" but you have to pay for the domain at your wholesale rate and then you are stuck with the domain.

Frank

[VoxKeysGtr]

Originally posted by ffeingol
No "additional charge" but you have to pay for the domain at your wholesale rate and then you are stuck with the domain.

Frank

Ouch, it's not as bad as it could be, but it's still a pretty hefty penalty. That's not good. I have an enom account and had been thinking of reselling from it, but maybe it's not such a good idea to do so. :(

[Chicken]

Originally posted by ffeingol
nation-wide cell phone with extra minutes.

Frank
<insert bright idea smiley> Frank... you a genius!!! I do seem to have a zillion minutes left over at the end of each month (and I don't have that roll over thing).

I thought I had chargeback fees as well, though the transactions are a bit hard to follow and figure out what's what. Have to look into it more.

Edit: The more I look at it, the more I can't figure out one damn thing on the transactions page. I might switch processing to 2CO because at least I can figure out what the heck is going on.

[ffeingol]

I don't think eNom charges a chargeback fee, but I've only had fraud. The simply passed the charge along to me.

On my transaction page I just saw the sale reversed, the cc fee reversed and they a deduction from my account for the domain.

Using 2CO will prob. not be easy. You'll have to use the API to do that. You'll also have to fund your account.

Frank

[TurtleBay]

Originally posted by ffeingol
nation-wide cell phone with extra minutes.

Frank

This is a great use for all those spare minutes :banana:

(Had to get my banana quota in there)

John

[LegendHost]

Originally posted by VoxKeysGtr
Ouch, it's not as bad as it could be, but it's still a pretty hefty penalty. That's not good. I have an enom account and had been thinking of reselling from it, but maybe it's not such a good idea to do so. :(

Actually if you use their PDQ, 90% of the frauds are detected by them since they verify the orders. So far I have had a lot of frauds who registered domains but enom returns the money on the credit card and reverses the domain. I don't pay a dime.

By the if you use PDQ, its not really search engine friend they way they have it setup and all that so you have to really customize it. I am still in the process of customizing it. The only reason I don't want to directly deal with my own merchant processor to register domains is because of enom's awesome fraud check :)

Good luck!

[VoxKeysGtr]

Originally posted by LegendHost
Actually if you use their PDQ, 90% of the frauds are detected by them since they verify the orders. So far I have had a lot of frauds who registered domains but enom returns the money on the credit card and reverses the domain. I don't pay a dime.

By the if you use PDQ, its not really search engine friend they way they have it setup and all that so you have to really customize it. I am still in the process of customizing it. The only reason I don't want to directly deal with my own merchant processor to register domains is because of enom's awesome fraud check :)

Good luck!

Hmm, I'll take a good look at the PDQ thing. How much customizing can you actually do with the PDQ program? I thought it as a template, and they lust let you add your logo and about information.

[ffeingol]

The have opened up the front page of PDQ a bit, but it's basically just a template.

I'd have to disagree with their fraud screening. I've had 2 frauds. One I got stuck with the other they reversed.

Frank

[LegendHost]

Originally posted by VoxKeysGtr
Hmm, I'll take a good look at the PDQ thing. How much customizing can you actually do with the PDQ program? I thought it as a template, and they lust let you add your logo and about information.

Alot,

First of all the PDQ orignally comes in frames so its not really search engine friendly. However, it can be customized and and further more made very search engine friendly. I am in the process of doing this.

ffeingol: Well like i said 90%. I had fraud orders too but i take a step further and verify information myself as well as soon as someone orders the domain. Like someone said the cheaper your prices are the more fraud is attracted. :(

Oh well gotta fight it everyday
:banana: